FAQs

Here are a some of frequently asked questions. We are dedicated to providing you the best service possible. If you have any questions please email us at yanshabusiness@gmail.com
Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.
Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to. Our email address is yanshabusiness@gmail.com
Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide for all products.

Q. Where do you ship from?

A. We ship from our partnered warehouses & factories located in US,China,Canada & Thaiwan. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

Q. How long will it take for my items to arrive?

A. It usually takes 7-30 business days for all orders to arrive. Shipping times vary from product to product; Depending on demand and shipping location.

Q. How long does it take to receive a tracking number?

A. It usually takes 2-5 working days.

Q. Where can I place an order from?

A. We ship worldwide. So you can order from anywhere.

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours. 
Q. Is it safe to checkout with this site?

A. We will be responsible for everything you pay. You can rest assured that all purchases here are safe and secure. 

Q. Will I sell my information if I enter my email address?

A. We do not sell our customer information. Email is a followup and newsletter about our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?

A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
If you have any question please contact us.
yanshabusiness@gmail.com